Frequently Asked Questions

Depending on the location, we may have not yet found an available, local bagpiper. We are actively expanding our network of bagpipers, but you can help us prioritize your area by emailing us at contact@pipersforhire.com.

Any changes should be discussed with the bagpiper as soon as they are known to ensure they are still available. Ideally that will continue to be available and no other changes are needed. If they are no longer available, or if deposit refunds are needed, or if the balance due date has changed, please reach out to our team at contact@pipersforhire.com so we can make adjustments through the billing system.

Pipers For Hire uses an industry-leading provider to generate invoices and securely process payments online. Payment through the platform is both convenient and is backed by our Worry-Free Guarantee, meaning that a full refund will be covered if there is a last-minute cancellation or a no-show.

Yes, as long as you are located within the U.S. you are eligible to join. You can create a free account or explore our membership plans for added features and better commission fees.

We are actively working on expanding to include bagpipers all over the world, but for now we only service the U.S. If you're an international bagpiper looking to get listed, please contact us to indicate your interest!

We currently offer a Pro plan for $8.25/mo. paid annually. The Pro plan allows you to include additional photos, audio recordings, and videos to your profile, adds a badge to your profile listing, and impacts your ranking in search results.

Reviews can be submitted by anyone at any time through the personal profile pages. Once submitted, they are logged in an internal dashboard for authenticity validation. After they have been authenticated they can be set live and will appear on the member's individual profile page within minutes of approval.

While we do not share details of the algorithm, there are basically two categories of factors: those that can be influenced and those that are determined. Examples of factors that can be influenced include the completeness of a profile and the number and quality of reviews. Because ratings are an important trust signal to clients in the decision-making process -- profiles with performance ratings are generally ranked higher than those without ratings. Members are encouraged to actively reach out to past clients to request reviews. Determined factors include the physical proximity of the bagpiper to the event location.

The primary revenue source is a 5% commission on gigs booked through the platform. This allows bagpipers with a free account to have no upfront costs – the fee is deducted from the total booking amount before being paid out to the bagpiper. Additionally, we also offer annual Pro memberships.